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Privacy Policy

How we protect and handle your data

Last updated: December 12, 2025

1. Data We Collect

Account Information

  • Email address
  • Name (if provided)
  • Password (encrypted)
  • Account preferences

API Usage Data

  • API request logs (timestamp, endpoint, domain queried)
  • Usage statistics (request count, response time)
  • API keys (for authentication)
  • IP addresses (for rate limiting)

Technical Data

  • Browser type and version
  • Device information
  • Operating system
  • Referral source
  • Pages visited on our site

2. How We Use Your Data

We use your data solely to provide and improve our services:

Service Delivery

  • Process your API requests
  • Authenticate API calls
  • Enforce rate limits
  • Provide customer support

Service Improvement

  • Monitor API performance
  • Identify and fix issues
  • Improve logo detection algorithms
  • Optimize server performance

Security & Compliance

  • Prevent abuse and fraud
  • Comply with legal obligations
  • Enforce our Terms of Service
  • Protect our systems and users

3. Data Protection

Security Notice

We implement industry-standard security measures including encryption, firewalls, and access controls. However, we cannot guarantee 100% security in today's evolving digital landscape.

Our Security Measures

  • SSL/TLS encryption for all data in transit
  • Encryption of sensitive data at rest
  • Regular security audits and penetration testing
  • Strict access controls and authentication
  • Automatic security updates and patches

4. Data Sharing

No Third-Party Sharing

We do not sell, rent, or share your personal data with third parties for marketing or advertising purposes.

Legal Disclosure

We may disclose your data if required by law, regulation, or legal process, including:

  • Court orders or subpoenas
  • Government requests
  • To protect our rights, property, or safety
  • To prevent fraud or abuse

Service Providers

We use trusted third-party services for:

  • Hosting and infrastructure
  • Email delivery
  • Payment processing (if applicable)
  • Analytics (anonymous data only)

All service providers are bound by strict confidentiality agreements.

5. Data Retention

Retention Periods

Data Type Retention Period
API request logs 30 days
Account data Until account deletion
Billing records 7 years (if applicable)
Error logs 90 days
Cache data 30 days

6. Your Rights

Data Deletion

You can request deletion of your data at any time through:

We will process deletion requests within 30 days.

Your Other Rights

  • Access: Request a copy of your data
  • Correction: Update inaccurate information
  • Objection: Object to certain processing
  • Portability: Request data transfer
  • Restriction: Limit how we use your data

GDPR Compliance

We comply with GDPR for users in the European Union. Contact our Data Protection Officer at contact-fetchlogo@ezee.li for GDPR-related inquiries.

7. Cookies

Essential Cookies

We use essential cookies for:

  • User authentication
  • Session management
  • Security protection

Analytics Cookies

Optional cookies help us improve our service:

  • Traffic analysis
  • Feature usage tracking
  • Performance monitoring

You can disable analytics cookies in your browser settings.

8. Policy Changes

Notification of Changes

We may update this privacy policy periodically. Changes will be:

  • Posted on this page with updated date
  • Notified via email for major changes
  • Effective immediately upon posting

Continued use of our services after changes constitutes acceptance.

Questions or Concerns?

Contact our privacy team for any privacy-related questions or to exercise your rights.

Contact Us Email Privacy Team